1339 DESCANSO AVE.
SAN MARCOS, CA 92069
Monday - Friday:
7:00 to 5:00
Night Drop Available
"He's Known As Honest Terry"
North County Times
Byline: Jessica Musicar - For The North County Times
For many drivers, the idea of going to an auto mechanic is about as much fun as a root canal. Not only are car repairs expensive, but some mechanics may overcharge or fool trusting customers into getting repairs they don' need. You know the drill.
Other repair shops charge $80.00 or more just to diagnose a problem.
But not all auto shops behave this way. Terry Lau, owner of Terry's Auto Specialist in San Marcos, runs his shop differently. He tells customers exactly what their cars need to run properly, and he does this without tacking on additional diagnostic fees. It is also why Lau is considered one of the more square-dealing mechanics in San Marcos. And he has been for some time.
"The money comes automatically in this business,: Lau said, "You don't have to create things: cars break."
Lau said many auto shops charge unreasonable prices just to diagnose a problem that takes only five or ten minutes to find.
At Lau's place, cars are repaired the first time they come in and are ready when his customers need the, It is this prompt, honest service that has kept Terry's in business for over 30 years, said mechanic Milan Rogers, an employee.
Customers who have their cars repaired at dealerships don't get the individual service they find at Lau's garage, Rogers said.
The majority of Lau's patrons are repeat customers, including the mayor of Carlsbad, Claude A. "Bud" Lewis. Lewis, Lau's former high school history teacher, has gone to Lau for the last 10 years.
"I feel very comfortable going to Terry's," Lewis says, "We have an understanding----he tells me what needs to be done." Period.
Another reason customers keep returning is because Lau, a friendly man with an easy smile, will go out of his way to help them, longtime customer Paul Polito said. Not only does Polito bring his own car, but he feels comfortable letting Lau's mechanics work on the cars of his college-age children. Lau has also helped one of Polito's daughters buy a car. :He's that kind of guy; he really helped her out," Polit said.
Lau began working on cars while attending Carlsbad High School, and in 1973 opened his first car shop in Carlsbad. In 1975, he moved to San Marcos in search of more space. Terry's Auto Specialist continues to provide honest and outstanding services on all makes and models of cars and trucks to this day. Opened Monday through Friday from 7:00 am to 5:00 pm. You should check them out.